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Optavise advocacy

Engaging employees in their benefits—and ensuring they choose and use their plans effectively—depends on year-round communications and a truly personalized experience.

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Optavise’s advocacy service helps employees to make informed healthcare decisions

We make sure your employees are making the most of their coverage. Your employees will have year-round access to experienced advocates who can help them shop for their healthcare, answer benefits questions, find in-network providers and resolve claims issues. And, our unique program rewards employees for making wise financial decisions about using their benefits.

Combined, our services enable you to reduce your administrative and healthcare costs, while improving your employees’ satisfaction with their benefits.

Working with Optavise


Drives significant claims savings


Creates better healthcare consumers


Reduces administrative burdens


Improves employee satisfaction with company benefits

Our services

Help employees become better healthcare consumers by leveraging a proven service that includes


Access to advocates for help with benefits questions


Resolution of billing and claim issues


Help with referrals and prior authorization


Access to health and wellbeing experts for wrap-around care and support*


Access to Nurse Advocates for help with medical questions, second opinions, and treatment options*


Personalized procedural cost and quality reports


Rewards for selecting low-cost care

Take the next step

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Do more with Optavise

Help your employees make informed healthcare decisions.

Rewards incentive program

Education isn’t always enough to drive behavior change. With Optavise’s Rewards Incentive Program, employees can request a personalized transparency report for any elective test or procedure. The report shows cost and quality data for up to three physicians and facilities and indicates rewards-eligible providers (lower-cost options). Employees who choose a lower-cost option receive a reward, determined by their employer.

Personalized outreach campaigns

Optavise helps you educate and engage employees throughout the year with personalized outreach campaigns to drive better healthcare outcomes, increase benefits literacy, improve program participation, and nurture a happier, healthier workforce.

Clinical advocacy & virtual care

Integrated Clinical Advocacy and Virtual Care services powered by SentryHealth provide the crucial support and wrap-around care employees need to better understand, navigate, and manage their health and wellbeing. After conducting a needs assessment, Nurse Advocates assist with medical questions, second opinions, and alternative treatment options and provide referrals into the Virtual Care team for additional support. The expansive Virtual Care team made up of behaviorally trained health and wellbeing experts work collaboratively and empower employees to take better care of themselves.