Today's employers have an important—and growing—opportunity to educate their workforce about how to chose, and use, their healthcare coverage effectively.

2022 saw several trends affecting how consumers work, how they choose whether—and why—to change jobs, and how they access healthcare.

Economic uncertainty threatened the financial security of both employers and employees. The possibility of recession caused many employers to pull back on hiring
or even lay off workers. As a result, fewer employees changed jobs, and more appear to be prioritizing work-from-home flexibility over benefits when evaluating a new employer.

To understand how these changes may have impacted healthcare literacy levels in the past year, Optavise surveyed 1,061 U.S. employees with employer-sponsored health plans who do not work in the insurance industry.

Our survey found that employees still are not getting the information they need to make informed choices about their healthcare coverage or how to use that coverage effectively.